The Neuman Family of Owings Mills, MD traveled to Jamaica with 3 young adult daughters (24, 21 and 20) to the all-suite Iberostar Rose Hall Suites in early January.  They stayed in two suites.  We use this property often for families with children, teens as well as young adults with equal success.  The family found the hotel to be spotlessly clean and well maintained.  Their rooms were modern and comfortable, but with some mildew issues.  Internet worked well in the rooms, but was spotty at the pool and didn’t work on the beach.  They thought the staff and entertainment was unbelievably great. Everyone was unceasingly friendly and very engaged, but not overly pushy.  They got people involved and made the vacation infinitely more fun. The entertainers are remarkably talented and even if some of the shows were hokey, they were all fun (although the family prefers the outdoor theater experience to this Iberostar’s indoor one).  The family thought the food was good. The four sit down restaurants on property were very good (they did not venture to the Iberostar Rose Hall’s restaurants next door which are included in their stay). They had no problems making reservations for one of the restaurants every night (the benefit of traveling just after the winter break which is great with college age children with longer breaks), but thought it would be nice to have more outdoor dining options.  They found the pools and lazy river to be clean and well-maintained and enjoyed the water sports, but were hoping for better snorkeling.  Note that Jamaica is a mountainous island where runoff makes snorkeling less ideal than a flat island like Aruba.  They found the gym equipment to be somewhat dated and tipping to be a touchy issue since it is supposed to be included.  They did see others tipping; so they also tipped extra where they thought the service was extra special or when extra attention would be beneficial.  Many all-inclusives are also time share resorts that have guests returning year after year.  These owners get to know the staff really well and tend to tip extra as a result.  Overall the trip was relaxing and fun for the entire family!